We offer a 30-day Money Back Guarantee on almost every product we offer. Please call customer service at (239) 822-2314 or email us at firstname.lastname@example.org within 30 days of purchase date.
All of our physical products (DVDs) carry a 30 day warranty due to defects due to manufacturing or failure. Our warranty does not include any use of the product that does not fall into the designed use of the product as intended.
Please submit any cancellation via e-mail to email@example.com or call on our business phone at 239-822-2314.
E-mail cancellations must contain the following: First name, last name, order number, and e-mail address.
This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.
Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via e-mail or phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping.
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